KrispCall
KrispCall combines VoIP, AI Copilot, call center tools, transcription, call summaries, CRM integrations, SMS, and virtual numbers for sales and support teams.
KrispCall is a cloud-based business communication platform that combines VoIP calling, virtual phone numbers, SMS, call center tools, and AI-powered communication features in one workspace. It is designed to help businesses manage customer and team communications without relying on traditional phone hardware.
The platform supports businesses with local and international virtual numbers and provides tools for inbound and outbound calling, call routing, call recording, transcription, summaries, and CRM integrations. KrispCall is particularly useful for sales, customer support, remote teams, and businesses communicating with customers across different countries.
How KrispCall Works
- Choose Numbers: Select and activate local, mobile, national, or toll-free virtual numbers for the countries you need.
- Set Up Teams: Add team members and configure call routing, shared numbers, IVR menus, and communication workflows.
- Manage Calls: Handle inbound and outbound calls through the web, desktop, or mobile applications.
- Use AI Tools: Use features such as transcription, summaries, AI assistance, and other tools to improve communication workflows.
- Connect CRM: Integrate KrispCall with supported CRM and business applications to keep customer communication connected with existing workflows.
How We Rated KrispCall
We rated KrispCall based on its VoIP capabilities, virtual numbers, calling and messaging features, AI tools, CRM integrations, call center functionality, and ease of use.
We also considered its pricing, scalability, international communication features, team collaboration tools, and suitability for sales and customer support teams.
Pros
- Easy setup without traditional phone hardware
- Virtual numbers available across many countries
- Supports both calling and SMS communication
- Useful AI features for sales and support teams
- Wide range of CRM and business integrations
- Supports shared numbers and team collaboration
Cons
- Calling and SMS usage can involve additional charges
- Advanced features are limited on lower-tier plans
- No permanent free plan
- Some AI features may require additional usage or add-ons
- Enterprise pricing is not publicly listed
KrispCall is best for:
- Sales teams managing outbound calls
- Customer support teams handling inbound calls
- Remote and distributed teams
- Small and growing businesses
- Call centers and BPOs
- Freelancers and small agencies
- Businesses communicating with international customers
- Teams that need CRM-connected calling and messaging
KrispCall can be a good choice for businesses that want to:
- Set up a cloud-based business phone system
- Get local and international virtual phone numbers
- Manage calls and SMS from one platform
- Automate call routing with IVR
- Transcribe and summarize business calls
- Improve sales and support workflows with AI
- Connect calling data with CRM platforms
- Manage communication across remote teams
KrispCall's Key Features
AI Copilot for assisting sales and support teams
Virtual Phone Numbers for local and international calling
Unified Callbox for managing calls, SMS, notes, and voicemails
Multi-Level IVR for automated call routing
Call recording for storing and reviewing conversations
CRM integrations for connecting communication data with business tools
Noise cancellation for reducing background noise during calls
SMS messaging for business texting and customer communication
Pricing
Starter
$12 /mo
Advanced
$32 /mo
Max
$48 /mo
Disclaimer: for the latest and most accurate pricing, please visit the official KrispCall website.
Frequently Asked Questions
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Based on user reviews
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Rhea Kapoor
Excellent tool! Saved me hours of work. Highly recommended.
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